Refund and Cancellation Policy

Refund and Cancellation Policy

Last updated: January 4, 2025

1. Digital Products and Online Courses

For digital products and online courses:

• 14-day money-back guarantee from the date of purchase
• Refund requests must be submitted in writing to support@kaaglobal.com
• Access to the course will be revoked upon refund approval

2. Consulting Services

For consulting services:

• 48-hour cancellation policy for scheduled sessions
• Full refund for cancellations made more than 48 hours in advance
• 50% charge for cancellations made less than 48 hours in advance

3. Workshop and Event Registrations

For workshops and events:

• Full refund available up to 7 days before the event
• 50% refund for cancellations between 7 days and 48 hours before the event
• No refunds for cancellations less than 48 hours before the event

4. Subscription Services

For subscription-based services:

• Cancel anytime through your account dashboard
• Pro-rated refunds available for unused portion of annual subscriptions
• Monthly subscriptions will end at the current billing period

5. Refund Process

When a refund is approved:

• Refunds will be processed within 5-7 business days
• Credit card refunds will be issued to the original payment method
• Bank transfer refunds may take 7-10 business days to process

6. Contact Information

For any questions about our refund and cancellation policy, please contact us:

• By email: support@kaaglobal.com
• By phone: [Your Phone Number]
• By mail: [Your Physical Address]